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Know you security system....Know your Zones.....Know what to do in case of Emergency....................
When contacted ...the Monitoring Station is looking to you... for direction

WHAT WE ARE LOOKING FOR FROM YOU

Provide your name and current password
( NO PASSWORD - NO CANCEL - NO EXCEPTIONS !!!! )

    Give the Operator direction - DO NOT ASK FOR DIRECTIONS..It's Your ALARM!_

  A. I will handle the alarm - no need to dispatch. My is PASSWORD  XXXXX
   B. I am unable to handle this alarm. Please call someone else on the call list.   
   C. Please dispatch the AUTHORITIES, contact me from site if there is a problem. 
  D. Please dispatch the AUTHORITIES, I will meet them on site. My PASSWORD IS XXXXX

Review Your Call list and your ALARM ACTION PLANŽ
   AFTER every ALARM - We are here for your safety.
PROVIDING RESPONSE

IMMEDIATE-EFFICIENT-EFFECTIVE

24HR NATION WIDE ALARM

VERIFIED RESPONSE




MINIMIZE THE CONVERSATION

Regardless for the reason for the alarm, we don't need too many details or too long a story...others are waiting. Please be quick.

Be specific, be fast and be able to disarm the system. Get control as soon as possible

WE NEED INFORMATION-IMMEDIATELY

Know your password and or your
account number.

Keeping an operator on the line while you search thru your wallet, purse or run thru house wastes time. There could be someone else waiting a response.

MONITORING DIRECT, creators of the 'ALARM ACTION PLAN ŽTM'

First introduced in 2004, our ALARM ACTION PLAN, has helped to REDUCED our alarm dispatches by almost 90%...

When an alarm occurs, decisions must be made immediately, BY YOU.

Being aware of options available to you and your Call List, efficiently and effectively expedites the alarm process.

We recommend reviewing your
ALARM ACTION PLAN...annually.