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COMMITED TO CUSTOMER SERVICE
monitoringdirectsecurity.com is a wholy owned subsiduary of DirectSecurityGroup.com
Copyright Policy
The information contained within this website is the sole property of DirectSecurityGroup.com. Copyright in the material contained in this website, other than photographs, belongs to DirectSecurityGroup.com. Copyright in the photographs contained in this website belong either to DirectSecurityGroup.com or to other individuals or groups that have provided their permission for DirectSecurityGroup.com's use in this website. Any use of the information or photographs contained in this website requires the prior written consent of DirectSecurityGroup.com.
Copyright Policy
The information contained within this website is the sole property of DirectSecurityGroup.com. Copyright in the material contained in this website, other than photographs, belongs to DirectSecurityGroup.com. Copyright in the photographs contained in this website belong either to DirectSecurityGroup.com or to other individuals or groups that have provided their permission for DirectSecurityGroup.com's use in this website. Any use of the information or photographs contained in this website requires the prior written consent of DirectSecurityGroup.com.
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The DirectSecurityGroup has a wide variety of products for you and your family
If your TBL light turns red, PRESS once and a zone light will turn on showing you the type of trouble you are having.
Light 1 - Low battery
Option 1-Book a service call
Option 2-You can purchase a 12 volt, 4 or 5 amp battery at any Battery World location.
Light 2 - Low Battery, Wireless Trasmitter
Option 1-Book a service call
Option 2-You can purchase a replacement battery at any Battery World location.
Light 3 - Power Failure
Your power has been disconnected. Check plug in transformer
Light 4 - Bell Disconnect
Your siren is disconnected.
Light 5 - Bell Current Failure
The siren has overloaded the system and may be damaged
Light 6 - Auxiliary Current Failure
A power surge may have damaged your system or there is a short circuit in you system.
Light 7 - Communication Failure
The system has failed to communicate to the monitoring station, Schedule a system test.
Light 8 - Clock Loss Time
Your internal clock has been reset.
To reset view user manual
Light 1 - Low battery
Option 1-Book a service call
Option 2-You can purchase a 12 volt, 4 or 5 amp battery at any Battery World location.
Light 2 - Low Battery, Wireless Trasmitter
Option 1-Book a service call
Option 2-You can purchase a replacement battery at any Battery World location.
Light 3 - Power Failure
Your power has been disconnected. Check plug in transformer
Light 4 - Bell Disconnect
Your siren is disconnected.
Light 5 - Bell Current Failure
The siren has overloaded the system and may be damaged
Light 6 - Auxiliary Current Failure
A power surge may have damaged your system or there is a short circuit in you system.
Light 7 - Communication Failure
The system has failed to communicate to the monitoring station, Schedule a system test.
Light 8 - Clock Loss Time
Your internal clock has been reset.
To reset view user manual
If your TBL light turns on, PRESS the star button to the left of the 0 followed by the 2 (*2) A zone light will turn on showing you the type of trouble you are having.
Zone 1 - Low Battery
Option 1-Book a service call
Option 2-You can purchase a 12 volt, 4 or 5 amp battery at any Battery World location.
Zone 2 - AC Loss
Your power has been disconnected. Check plug in transformer.
Zone 3 - Fuse Open - Power or Bell Fuse Trouble
A fuse has blown and may require a service call
Zone 3 - Telephone Line Trouble
Your phone line has lost dial tone. Has someone touched the phone line. Unplug your security cord or contact Telus
Zone 4 - Failure to Communicate
Your systems signal did not get thru to the monitoring station.
Reschedule a test. If unsuccessful, book a service call
Zone 5 - Fire Loop Trouble
There is a problem with the Fire Zone
Zone 6 - Loss of Time on Clock
Your internal clock has been reset.
To reset view user manual
Zone 1 - Low Battery
Option 1-Book a service call
Option 2-You can purchase a 12 volt, 4 or 5 amp battery at any Battery World location.
Zone 2 - AC Loss
Your power has been disconnected. Check plug in transformer.
Zone 3 - Fuse Open - Power or Bell Fuse Trouble
A fuse has blown and may require a service call
Zone 3 - Telephone Line Trouble
Your phone line has lost dial tone. Has someone touched the phone line. Unplug your security cord or contact Telus
Zone 4 - Failure to Communicate
Your systems signal did not get thru to the monitoring station.
Reschedule a test. If unsuccessful, book a service call
Zone 5 - Fire Loop Trouble
There is a problem with the Fire Zone
Zone 6 - Loss of Time on Clock
Your internal clock has been reset.
To reset view user manual
